Refund policy

All sales are final
We do not accept returns or exchanges, and we do not offer refunds for change of mind, incorrect size or color selection, or items that are no longer wanted.

Damaged, defective or incorrect items
If your order arrives damaged or defective, or you receive the wrong item, please contact us within 30 days of delivery at contact@signalsupplyshop.com. Include your order number, a brief description of the issue, and clear photos of the item and its packaging. Once we have reviewed your request, we will arrange a replacement or a refund to your original payment method. Items must not be used or altered after delivery.

Order cancellations
Orders can only be cancelled before they ship. To request a cancellation, contact us as soon as possible with your order number. Once an order has shipped, it cannot be cancelled.

Lost or delayed shipments
If your tracking shows no movement for an extended period, or your order has not arrived within the estimated delivery window, please contact us and we will work with the carrier to resolve it.

Questions
If you have any questions about a product before ordering, we are happy to help. Contact us at contact@signalsupplyshop.com